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Privacy policy

Last updated: 2 August 2026

This Privacy Policy explains how SDRstore ("SDRstore", "we", "our", or "us"), as the operator of SDRstore Community and the website https://community.sdrstore.eu (the "Community"), collects, uses, stores, and protects your personal data.

SDRstore is the data controller responsible for the personal data processed through the Community.

For privacy-related questions or requests, you can:

This Privacy Policy applies specifically to the SDRstore Community. Purchases, orders, payments, deliveries, returns, and customer accounts on SDRstore.eu are governed by the separate SDRstore.eu Privacy Policy.

1. Personal data we collect

Depending on how you use the Community, we may collect and process the following categories of personal data.

Account and registration information

  • Your username and display name.
  • Your email address.
  • Your password in securely hashed form. We do not store your password as readable plain text.
  • Your registration date and account status.
  • Your language, time zone, notification, privacy, and display preferences.
  • Your date of birth or age, if requested or voluntarily provided.
  • Information received from a third-party sign-in provider, if social or external account login is enabled and you choose to use it.

Profile information

  • Your profile picture or avatar.
  • Your location, biography, website, occupation, interests, equipment, SDR devices, call sign, or other profile information you choose to provide.
  • Your account connections, followers, ignored users, preferences, and Community participation history.

Most profile information is optional. You should not publish information that you do not want other Community members or visitors to see.

Community content and activity

  • Threads, posts, replies, comments, tutorials, project logs, product discussions, questions, and answers.
  • Poll responses, reactions, likes, votes, bookmarks, follows, and subscriptions.
  • Files, photographs, screenshots, documents, or other attachments you upload.
  • Content edits, revision history, deletion requests, and moderation actions.
  • Reports submitted about content or other users.
  • Warnings, restrictions, bans, appeals, and other moderation records.

Private conversations and communications

We process private conversations and messages sent through the Community so that they can be delivered to their intended recipients.

Private conversations are not displayed publicly. However, they are stored on our systems and may be accessed by specifically authorized staff where reasonably necessary to:

  • Investigate abuse, harassment, fraud, spam, security incidents, or violations of Community rules.
  • Respond to a report or support request.
  • Protect users, SDRstore, or third parties.
  • Comply with a lawful request or legal obligation.

Do not use private conversations to send passwords, payment card details, identification documents, order payment information, or other highly sensitive information.

Support and contact information

When you contact us, we may process:

  • Your name, username, and email address.
  • The content of your request or message.
  • Any screenshots, files, order references, or other information you provide.
  • Our responses and internal notes relating to the request.

Technical, security, and usage information

When you access or use the Community, certain information may be collected automatically, including:

  • Your IP address.
  • Browser type, version, language, and user-agent information.
  • Device type and operating system.
  • Referring and requested pages or URLs.
  • Login dates, access times, session information, and account activity.
  • Cookie identifiers and similar technical identifiers.
  • Errors, failed login attempts, security events, and suspected abuse.
  • Actions taken on the Community, such as pages viewed, searches, posts opened, and features used.

2. How we obtain personal data

We obtain personal data:

  • Directly from you when you register, complete your profile, publish content, send a message, submit a report, or contact us.
  • Automatically through cookies, server logs, security systems, and similar technologies when you use the Community.
  • From other members when they reply to you, mention you, report content, or communicate with us about Community activity.
  • From service providers that help us operate, secure, or maintain the Community.
  • From public sources where reasonably necessary to investigate impersonation, fraud, copyright complaints, security incidents, or misuse.

3. Why we process personal data and our legal bases

Providing and operating the Community

We process account information, profile information, Community content, preferences, and communications to:

  • Create and maintain your account.
  • Allow you to publish and interact with Community content.
  • Deliver notifications and private conversations.
  • Remember your settings and preferences.
  • Provide account support.

Our legal basis is generally the performance of our agreement with you and taking steps at your request before providing Community services.

Moderation, safety, and security

We process account activity, IP addresses, security logs, content, reports, and moderation records to:

  • Prevent spam, fraud, malicious activity, and unauthorized access.
  • Enforce our Terms, Community rules, and acceptable-use requirements.
  • Detect duplicate, compromised, automated, or abusive accounts.
  • Investigate reported content and user conduct.
  • Protect the Community, its members, SDRstore, and third parties.
  • Maintain the technical integrity and availability of the Community.

Our legal basis is our legitimate interest in operating a secure, trustworthy, and useful technical Community and, where applicable, compliance with legal obligations.

Communications and notifications

We may use your email address to send:

  • Account verification and password reset messages.
  • Security and login notifications.
  • Notifications about replies, mentions, messages, watched content, or other Community activity.
  • Important service, policy, security, or administrative announcements.
  • Optional newsletters or promotional communications where you have chosen to receive them.

You can manage most optional notifications from your Community account preferences. Essential account, security, legal, or service-related messages may still be sent while your account remains active.

Where required, optional marketing communications are sent on the basis of your consent. You may withdraw that consent at any time by using the unsubscribe option or changing your account preferences.

Analytics and improvement

We may use aggregated or limited usage information to understand how the Community is used, identify technical problems, improve navigation, measure performance, and decide which features or content are useful.

Our legal basis is our legitimate interest in improving the Community. Where applicable law requires consent for a particular analytics technology, that technology will only be used after consent has been obtained.

Legal compliance and claims

We may process and retain information where necessary to:

  • Comply with applicable laws, court orders, or lawful government requests.
  • Respond to data protection, intellectual property, fraud, or abuse complaints.
  • Establish, exercise, or defend legal claims.
  • Protect the rights and safety of SDRstore, Community members, or third parties.

Our legal basis may be compliance with a legal obligation or our legitimate interest in protecting our legal rights.

4. Public content and search engines

The Community is generally a public forum. Unless a section is clearly identified as private or restricted, the following information may be visible to anyone:

  • Your username and avatar.
  • Your public profile information.
  • Your threads, posts, replies, reactions, and attachments.
  • Your registration date, activity information, badges, titles, and Community statistics.

Public pages may be indexed, copied, cached, archived, quoted, or displayed by search engines, internet archives, social media services, artificial intelligence services, or other third parties outside our control.

Deleting your account does not automatically remove every public contribution. To preserve the continuity and usefulness of technical discussions, posts may remain available after account deletion, but the account may be anonymized where appropriate.

Content quoted or copied by other users, search engines, archives, or external websites may remain available even after the original content is removed from the Community.

5. Cookies and similar technologies

Cookies are small text files stored on your device. We use cookies and similar technologies to:

  • Keep you signed in.
  • Maintain secure sessions.
  • Remember preferences and settings.
  • Protect forms and accounts against misuse.
  • Provide essential Community functionality.
  • Measure performance or usage where permitted.

Cookies that are strictly necessary for the Community to function may be used without optional consent. Non-essential cookies, where used, will be managed according to applicable consent requirements.

You can find more information about cookies used by the Community on our cookie information page.

6. Who we share personal data with

We do not sell or rent your personal data.

Personal data may be disclosed to the following categories of recipients where reasonably necessary:

Authorized staff and moderators

Authorized SDRstore staff and Community moderators may access information needed to provide support, moderate content, investigate reports, enforce rules, and maintain security. Access is limited according to role and operational need.

Technology and service providers

We use service providers that help us operate and protect the Community. These may include providers of:

  • Website hosting, database infrastructure, storage, and backups.
  • Content delivery, network security, firewall, and denial-of-service protection, including Cloudflare.
  • Transactional email delivery, including Brevo.
  • Error monitoring, analytics, maintenance, and technical support.

These providers process personal data on our behalf or provide independent services subject to their own legal obligations. We only provide the information reasonably necessary for them to perform their services.

Legal and regulatory recipients

We may disclose information to courts, regulators, law enforcement authorities, legal advisers, or other authorized parties where disclosure is required by law or reasonably necessary to protect rights, investigate wrongdoing, or respond to a valid legal request.

Business changes

If the Community or SDRstore is reorganized, transferred, merged, sold, or acquired, relevant personal data may be transferred as part of that transaction, subject to appropriate confidentiality and data protection safeguards.

7. International data transfers

Some service providers or technical systems may process information outside Romania or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we use appropriate safeguards as required by applicable law. These may include:

  • A European Commission adequacy decision.
  • European Commission Standard Contractual Clauses.
  • Contractual, technical, and organizational safeguards appropriate to the transfer.

You may contact us for additional information about the safeguards applicable to a particular transfer.

8. How long we retain personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing the Community, maintaining security, resolving disputes, enforcing rules, and meeting legal obligations.

Retention periods are determined by considering:

  • The type, amount, and sensitivity of the information.
  • The reason the information was collected.
  • Whether the information is necessary to maintain the integrity of Community discussions.
  • Security, fraud-prevention, and moderation requirements.
  • Applicable legal, accounting, limitation, and regulatory requirements.
  • The potential risk of harm resulting from unauthorized use or disclosure.

In particular:

  • Account information is generally retained while your account remains active and for a reasonable period afterward where required for security, dispute resolution, or legal compliance.
  • Public threads and posts may remain available after account closure to preserve the context and usefulness of discussions. Where appropriate, the author account may be anonymized.
  • Moderation, warning, ban, abuse, and security records may be retained where necessary to prevent repeated misuse and protect the Community.
  • Server and security logs are retained for a limited period based on operational and security requirements.
  • Support communications may be retained while the matter remains relevant and afterward where necessary for recordkeeping or dispute resolution.
  • Backup copies may remain temporarily after information is deleted from active systems and will be removed or overwritten through normal backup cycles.

9. Account closure and content deletion

You may request closure of your account by contacting us through the contact form or by emailing [email protected].

Account closure and erasure of personal data do not necessarily require deletion of all Community contributions. We may retain or anonymize posts where removal would:

  • Disrupt technical discussions or make other members' replies unintelligible.
  • Affect the rights or contributions of other members.
  • Interfere with security, moderation, legal, or fraud-prevention requirements.
  • Conflict with a legal obligation or the establishment, exercise, or defense of legal claims.

Deletion and erasure requests are assessed individually in accordance with applicable law.

10. Security

We use appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

Measures may include:

  • HTTPS encryption for data transmitted between your browser and the Community.
  • Secure password hashing.
  • Role-based access controls.
  • Network, firewall, and abuse protection.
  • Software updates, backups, logging, and security monitoring.
  • Restrictions on administrative and moderation access.

No internet service can guarantee absolute security. You are responsible for choosing a strong, unique password, protecting your login credentials, and notifying us promptly if you believe your account has been compromised.

11. Automated security and moderation systems

Automated systems may assist us in identifying spam, malicious registrations, unusual login activity, prohibited content, or other potential violations.

These systems may temporarily restrict content or accounts for review. We do not generally use solely automated decision-making that produces legal effects or similarly significant effects on Community members. You may contact us to request human review of a significant moderation or security decision.

12. Your data protection rights

Subject to applicable law and any relevant limitations, you may have the right to:

  • Access: request confirmation of whether we process your personal data and receive a copy of that data.
  • Rectification: request correction of inaccurate or incomplete personal data.
  • Erasure: request deletion of personal data where the legal requirements for erasure are met.
  • Restriction: request that processing be restricted in certain circumstances.
  • Objection: object to processing based on legitimate interests, including direct marketing.
  • Data portability: receive certain personal data in a structured, commonly used, and machine-readable format where applicable.
  • Withdraw consent: withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing carried out lawfully before consent was withdrawn.
  • Human review: request appropriate review where a significant decision has been made solely through automated processing.
  • Complain: submit a complaint to a competent data protection supervisory authority.

To exercise your rights, email [email protected] or use our contact form.

We may need to request information to verify your identity before completing a request. We will only request information reasonably necessary for verification.

Some rights are not absolute. A request may be limited or refused where permitted by law, including where information must be retained for legal obligations, security, freedom of expression, the rights of other people, or the establishment, exercise, or defense of legal claims.

13. Complaints

We encourage you to contact us first so that we can try to resolve your concern.

You also have the right to submit a complaint to the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP):

If you live elsewhere in the European Economic Area, you may also contact the data protection authority in the country where you live or work or where you believe an infringement occurred.

14. Children

The Community is not intended for children under 16 years of age, and users under 16 must not register or submit personal data through the Community.

If we reasonably believe that an account belongs to a child under 16, we may restrict or close the account and delete or anonymize the associated personal data where appropriate.

A parent or legal guardian who believes that a child has provided personal data may contact us at [email protected].

15. Third-party websites and embedded content

Community posts may contain links to third-party websites, software projects, repositories, videos, manufacturers, social media services, or other external resources.

External services may collect information when you visit them or interact with embedded content. Their processing is governed by their own privacy policies. We are not responsible for the privacy practices or content of independent third-party services.

16. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations, or data-processing practices change.

The latest version will be published on this page with an updated revision date. Where changes are significant, we may provide additional notice through the Community, by email, or during account login. You may be asked to acknowledge the updated policy where appropriate.

17. Contact us

For questions, requests, or concerns relating to privacy or personal data, contact:

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